Last updated: 21-02-2025

Welcome to Laluz.ch. By accessing and using our website https://www.laluz.ch, you agree to comply with the following terms and conditions. If you do not agree with any of them, we recommend that you do not use our site.

1. General Information

This website is operated by Laluz.ch, located at:

• Company Name: Laluz.ch
• Address: Höheweg 12, 3800 Interlaken, Switzerland
• Contact Email: info@laluz.ch
• Phone: +41 (0) 32 525 49 17

The purpose of this site is the sale of customized products and the distribution of content related to design and creativity.

2. Access and Use of the Website

Access to Laluz.ch is free of charge, but its use is subject to the following conditions:

• You may access and browse the site from anywhere in the world.
• You may only use the site for legal and personal, non-commercial purposes.
• Any fraudulent or unlawful use of the website is prohibited.
• You may not copy, distribute, or modify the content without the owner’s permission.

If we detect misuse of the site, Laluz.ch reserves the right to restrict access or take legal action if necessary.

3. Intellectual Property

All content on Laluz.ch (images, videos, text, logos, and graphics) is protected by copyright and intellectual property laws.

• You may not copy, reproduce, or distribute our content without authorization.
• The content may only be used for personal purposes.
• Any copyright infringement may be prosecuted by law.

4. Products and Services

Laluz.ch offers customized products, which means that:

• All products are made to order according to the customer’s requests.
• Due to their customization, returns or exchanges are not accepted, except in cases of manufacturing defects.
• The user is responsible for verifying all details before confirming the order.

For more information, please refer to our Returns and Refunds Policy.

5. User Responsibility

The user agrees to:

• Use the site in an ethical and legal manner.
• Not attempt to access unauthorized information.
• Not spread viruses, malware, or other harmful programs.

Laluz.ch is not responsible for:

• Technical errors or website interruptions.
• Damages resulting from the incorrect use of the site.
• Third-party content accessible via links on our site.

6. Privacy and Data Protection

The processing of personal data is regulated in our Privacy Policy, in compliance with the Swiss Federal Data Protection Act (nLPD).

We collect personal data such as name, email, and phone number exclusively for marketing purposes and to contact customers. We do not share data with third parties.

For more details, please refer to our Privacy Policy.

7. Changes to the Terms and Conditions

We reserve the right to modify these terms at any time. The most up-to-date version will be available on our website.

If the changes affect users’ rights, we will notify them in advance via the registered email address.

8. Applicable Law and Jurisdiction

These terms are governed by Swiss law. In case of dispute, the parties will submit to the courts of Interlaken, Switzerland.

9. Contact

If you have questions about these terms, you can contact us at: info@laluz.ch